FAQs

Can you accommodate large parties?

We love to see our customers bring in their friends and family. Our restaurant has plenty of space for it! However, we have a small staff and good food takes time. If you are planning to have a large party dine in we’d appreciate a call ahead so we can prepare for your visit. Maybe call for back-up, too. We appreciate your support and patience.


Is it really vegan/vegetarian/gluten-free? Do you use MSG?

The best way we can communicate to our customers that we understand their dietary concerns is to let you know how we understand them ourselves. Vegan dishes are not made with any animal-derived products and exclude dairy and eggs. Vegetarian dishes may have dairy or eggs. There are many types of vegetarianism, but most common are lacto-vegetarians who do not consume animals but will accept eggs and dairy. Gluten-free dishes excludes the protein gluten found in grains (wheat, rye, barley, or mixed grains). Please note that all our dishes are prepared in a common kitchen so extreme sensitivities may not be suitable for those individuals. If you have any questions or concerns we invite you to please ask your server.

We do NOT use MSG as an additive in our cooking. Kim (owner, chef) and her daughters are personally sensitive to it so she has never practiced using MSG in her own cooking. However, certain sauces contain MSG as an ingredient and we cannot guarantee the complete absence of MSG.


Why did you name it Hanoi Kitchen? Why not Saigon?

When we first opened and the Vietnamese community in Portland saw our name, it was actually quite polarizing for people. Our family and the many refugee families who wound up here in Portland are from a Southern peninsular town in Vietnam called Vũng Tàu. So why did we name it after the Northern capital? The dishes that our family enjoys encompass all the regions of Vietnam and many of them are Hanoian. Hanoi is one of the most ancient capitals of the world and through its deep history- the food is just as rich with heritage and distinction. We want people to be able to enjoy that part of our identity and the impact of our name does not imply support toward communism. After all: “What’s in a name?”


Are the pictures in the menu really your food?

Definitely.